MILTON S HERSHEY MEDICAL CENTER


Address: 500 University Drive, Hershey, PA 17033
Phone: 7175318521

MILTON S HERSHEY MEDICAL CENTER (Provider# 390256) is a hospital registered with Centers for Medicare & Medicaid Services (CMS). The hospital type is Acute Care Hospitals.

Hospital Overview

Provider ID 390256
Hospital Name MILTON S HERSHEY MEDICAL CENTER
Address 500 University Drive
Hershey
PA 17033
County DAUPHIN
Phone Number 7175318521
Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Other
Emergency Services Yes
Meets Criteria for Meaningful Use of Electronic Health Records (EHR) Y
Overall Rating 4 (rating scale 1-5)
Mortality Same as the national average
Safety of Care Above the national average
Readmission Below the national average
Patient Experience Same as the national average
Effectiveness of Care Same as the national average
Timeliness of Care Below the national average
Efficient Use of Medical Imaging Below the national average

Patient Survey Ratings - HCAHPS Hospital Consumer Assessment of Healthcare Providers and Systems

Question Patient Rate Measure ID
Patients who reported that their room and bathroom were "Always" clean
Room was "always" clean
67% H_CLEAN_HSP_A_P
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean
Room was "sometimes" or "never" clean
10% H_CLEAN_HSP_SN_P
Patients who reported that their room and bathroom were "Usually" clean
Room was "usually" clean
23% H_CLEAN_HSP_U_P
Cleanliness - linear mean score 85 (scale 1-100) H_CLEAN_LINEAR_SCORE
Cleanliness - star rating 2 (scale 1-5) H_CLEAN_STAR_RATING
Patients who reported that their nurses "Always" communicated well
Nurses "always" communicated well
81% H_COMP_1_A_P
Nurse communication - linear mean score 93 (scale 1-100) H_COMP_1_LINEAR_SCORE
Patients who reported that their nurses "Sometimes" or "Never" communicated well
Nurses "sometimes" or "never" communicated well
3% H_COMP_1_SN_P
Nurse communication - star rating 4 (scale 1-5) H_COMP_1_STAR_RATING
Patients who reported that their nurses "Usually" communicated well
Nurses "usually" communicated well
16% H_COMP_1_U_P
Patients who reported that their doctors "Always" communicated well
Doctors "always" communicated well
80% H_COMP_2_A_P
Doctor communication - linear mean score 92 (scale 1-100) H_COMP_2_LINEAR_SCORE
Patients who reported that their doctors "Sometimes" or "Never" communicated well
Doctors "sometimes" or "never" communicated well
4% H_COMP_2_SN_P
Doctor communication - star rating 3 (scale 1-5) H_COMP_2_STAR_RATING
Patients who reported that their doctors "Usually" communicated well
Doctors "usually" communicated well
16% H_COMP_2_U_P
Patients who reported that they "Always" received help as soon as they wanted
Patients "always" received help as soon as they wanted
65% H_COMP_3_A_P
Staff responsiveness - linear mean score 86 (scale 1-100) H_COMP_3_LINEAR_SCORE
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted
Patients "sometimes" or "never" received help as soon as they wanted
7% H_COMP_3_SN_P
Staff responsiveness - star rating 3 (scale 1-5) H_COMP_3_STAR_RATING
Patients who reported that they "Usually" received help as soon as they wanted
Patients "usually" received help as soon as they wanted
28% H_COMP_3_U_P
Patients who reported that their pain was "Always" well controlled
Pain was "always" well controlled
70% H_COMP_4_A_P
Pain management - linear mean score 87 (scale 1-100) H_COMP_4_LINEAR_SCORE
Patients who reported that their pain was "Sometimes" or "Never" well controlled
Pain was "sometimes" or "never" well controlled
7% H_COMP_4_SN_P
Pain management - star rating 3 (scale 1-5) H_COMP_4_STAR_RATING
Patients who reported that their pain was "Usually" well controlled
Pain was "usually" well controlled
23% H_COMP_4_U_P
Patients who reported that staff "Always" explained about medicines before giving it to them
Staff "always" explained
62% H_COMP_5_A_P
Communication about medicines - linear mean score 78 (scale 1-100) H_COMP_5_LINEAR_SCORE
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them
Staff "sometimes" or "never" explained
18% H_COMP_5_SN_P
Communication about medicines - star rating 3 (scale 1-5) H_COMP_5_STAR_RATING
Patients who reported that staff "Usually" explained about medicines before giving it to them
Staff "usually" explained
20% H_COMP_5_U_P
Discharge information - linear mean score 89 (scale 1-100) H_COMP_6_LINEAR_SCORE
Patients who reported that NO, they were not given information about what to do during their recovery at home
No, staff "did not" give patients this information
11% H_COMP_6_N_P
Discharge information - star rating 4 (scale 1-5) H_COMP_6_STAR_RATING
Patients who reported that YES, they were given information about what to do during their recovery at home
Yes, staff "did" give patients this information
89% H_COMP_6_Y_P
Patients who "Agree" they understood their care when they left the hospital 41% H_COMP_7_A
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 5% H_COMP_7_D_SD
Care transition - linear mean score 83 (scale 1-100) H_COMP_7_LINEAR_SCORE
Patients who "Strongly Agree" they understood their care when they left the hospital 54% H_COMP_7_SA
Care transition - star rating 4 (scale 1-5) H_COMP_7_STAR_RATING
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)
Patients who gave a rating of "6" or lower (low)
6% H_HSP_RATING_0_6
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)
Patients who gave a rating of "7" or "8" (medium)
19% H_HSP_RATING_7_8
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
Patients who gave a rating of "9" or "10" (high)
75% H_HSP_RATING_9_10
Overall hospital rating - linear mean score 90 (scale 1-100) H_HSP_RATING_LINEAR_SCORE
Overall hospital rating - star rating 4 (scale 1-5) H_HSP_RATING_STAR_RATING
Patients who reported that the area around their room was "Always" quiet at night
Always" quiet at night
46% H_QUIET_HSP_A_P
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night
Sometimes" or "never" quiet at night
18% H_QUIET_HSP_SN_P
Patients who reported that the area around their room was "Usually" quiet at night
Usually" quiet at night
36% H_QUIET_HSP_U_P
Quietness - linear mean score 75 (scale 1-100) H_QUIET_LINEAR_SCORE
Quietness - star rating 1 (scale 1-5) H_QUIET_STAR_RATING
Patients who reported NO, they would probably not or definitely not recommend the hospital
NO", patients would not recommend the hospital (they probably would not or definitely would not recommend it)
4% H_RECMND_DN
Patients who reported YES, they would definitely recommend the hospital
YES", patients would definitely recommend the hospital
78% H_RECMND_DY
Recommend hospital - linear mean score 91 (scale 1-100) H_RECMND_LINEAR_SCORE
Patients who reported YES, they would probably recommend the hospital
YES", patients would probably recommend the hospital
18% H_RECMND_PY
Recommend hospital - star rating 4 (scale 1-5) H_RECMND_STAR_RATING
Summary star rating 3 (scale 1-5) H_STAR_RATING

Hospital Location

Street Address 500 UNIVERSITY DRIVE
City HERSHEY
County DAUPHIN
State PA
Zip 17033

Competitor

Search similar physicians

City HERSHEY
Zip Code 17033
Type Acute Care Hospitals
City + Type HERSHEY + Acute Care Hospitals

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Dataset Information

Data Provider Centers for Medicare & Medicaid Services (CMS)
Jurisdiction Medicare

This dataset includes 4.80 thousand hospitals registered with Medicare. Each hospital is registered with provider ID, name, address, type, phone, etc.

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