HOUSTON NORTHWEST MEDICAL CENTER


Address: 710 Cypress Creek Parkway, Houston, TX 77090
Phone: 2814401000

HOUSTON NORTHWEST MEDICAL CENTER (Provider# 450638) is a hospital registered with Centers for Medicare & Medicaid Services (CMS). The hospital type is Acute Care Hospitals.

Hospital Overview

Provider ID 450638
Hospital Name HOUSTON NORTHWEST MEDICAL CENTER
Address 710 Cypress Creek Parkway
Houston
TX 77090
County HARRIS
Phone Number 2814401000
Hospital Type Acute Care Hospitals
Hospital Ownership Proprietary
Emergency Services Yes
Meets Criteria for Meaningful Use of Electronic Health Records (EHR) Y
Overall Rating 2 (rating scale 1-5)
Mortality Same as the national average
Safety of Care Same as the national average
Readmission Below the national average
Patient Experience Below the national average
Effectiveness of Care Above the national average
Timeliness of Care Same as the national average
Efficient Use of Medical Imaging Same as the national average

Patient Survey Ratings - HCAHPS Hospital Consumer Assessment of Healthcare Providers and Systems

Question Patient Rate Measure ID
Patients who reported that their room and bathroom were "Always" clean
Room was "always" clean
65% H_CLEAN_HSP_A_P
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean
Room was "sometimes" or "never" clean
13% H_CLEAN_HSP_SN_P
Patients who reported that their room and bathroom were "Usually" clean
Room was "usually" clean
22% H_CLEAN_HSP_U_P
Cleanliness - linear mean score 83 (scale 1-100) H_CLEAN_LINEAR_SCORE
Cleanliness - star rating 2 (scale 1-5) H_CLEAN_STAR_RATING
Patients who reported that their nurses "Always" communicated well
Nurses "always" communicated well
74% H_COMP_1_A_P
Nurse communication - linear mean score 88 (scale 1-100) H_COMP_1_LINEAR_SCORE
Patients who reported that their nurses "Sometimes" or "Never" communicated well
Nurses "sometimes" or "never" communicated well
9% H_COMP_1_SN_P
Nurse communication - star rating 2 (scale 1-5) H_COMP_1_STAR_RATING
Patients who reported that their nurses "Usually" communicated well
Nurses "usually" communicated well
17% H_COMP_1_U_P
Patients who reported that their doctors "Always" communicated well
Doctors "always" communicated well
73% H_COMP_2_A_P
Doctor communication - linear mean score 88 (scale 1-100) H_COMP_2_LINEAR_SCORE
Patients who reported that their doctors "Sometimes" or "Never" communicated well
Doctors "sometimes" or "never" communicated well
8% H_COMP_2_SN_P
Doctor communication - star rating 2 (scale 1-5) H_COMP_2_STAR_RATING
Patients who reported that their doctors "Usually" communicated well
Doctors "usually" communicated well
19% H_COMP_2_U_P
Patients who reported that they "Always" received help as soon as they wanted
Patients "always" received help as soon as they wanted
61% H_COMP_3_A_P
Staff responsiveness - linear mean score 81 (scale 1-100) H_COMP_3_LINEAR_SCORE
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted
Patients "sometimes" or "never" received help as soon as they wanted
16% H_COMP_3_SN_P
Staff responsiveness - star rating 2 (scale 1-5) H_COMP_3_STAR_RATING
Patients who reported that they "Usually" received help as soon as they wanted
Patients "usually" received help as soon as they wanted
23% H_COMP_3_U_P
Patients who reported that their pain was "Always" well controlled
Pain was "always" well controlled
68% H_COMP_4_A_P
Pain management - linear mean score 87 (scale 1-100) H_COMP_4_LINEAR_SCORE
Patients who reported that their pain was "Sometimes" or "Never" well controlled
Pain was "sometimes" or "never" well controlled
7% H_COMP_4_SN_P
Pain management - star rating 3 (scale 1-5) H_COMP_4_STAR_RATING
Patients who reported that their pain was "Usually" well controlled
Pain was "usually" well controlled
25% H_COMP_4_U_P
Patients who reported that staff "Always" explained about medicines before giving it to them
Staff "always" explained
62% H_COMP_5_A_P
Communication about medicines - linear mean score 78 (scale 1-100) H_COMP_5_LINEAR_SCORE
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them
Staff "sometimes" or "never" explained
19% H_COMP_5_SN_P
Communication about medicines - star rating 3 (scale 1-5) H_COMP_5_STAR_RATING
Patients who reported that staff "Usually" explained about medicines before giving it to them
Staff "usually" explained
19% H_COMP_5_U_P
Discharge information - linear mean score 82 (scale 1-100) H_COMP_6_LINEAR_SCORE
Patients who reported that NO, they were not given information about what to do during their recovery at home
No, staff "did not" give patients this information
18% H_COMP_6_N_P
Discharge information - star rating 2 (scale 1-5) H_COMP_6_STAR_RATING
Patients who reported that YES, they were given information about what to do during their recovery at home
Yes, staff "did" give patients this information
82% H_COMP_6_Y_P
Patients who "Agree" they understood their care when they left the hospital 50% H_COMP_7_A
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 8% H_COMP_7_D_SD
Care transition - linear mean score 77 (scale 1-100) H_COMP_7_LINEAR_SCORE
Patients who "Strongly Agree" they understood their care when they left the hospital 42% H_COMP_7_SA
Care transition - star rating 2 (scale 1-5) H_COMP_7_STAR_RATING
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)
Patients who gave a rating of "6" or lower (low)
11% H_HSP_RATING_0_6
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)
Patients who gave a rating of "7" or "8" (medium)
24% H_HSP_RATING_7_8
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
Patients who gave a rating of "9" or "10" (high)
65% H_HSP_RATING_9_10
Overall hospital rating - linear mean score 85 (scale 1-100) H_HSP_RATING_LINEAR_SCORE
Overall hospital rating - star rating 2 (scale 1-5) H_HSP_RATING_STAR_RATING
Patients who reported that the area around their room was "Always" quiet at night
Always" quiet at night
54% H_QUIET_HSP_A_P
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night
Sometimes" or "never" quiet at night
15% H_QUIET_HSP_SN_P
Patients who reported that the area around their room was "Usually" quiet at night
Usually" quiet at night
31% H_QUIET_HSP_U_P
Quietness - linear mean score 78 (scale 1-100) H_QUIET_LINEAR_SCORE
Quietness - star rating 2 (scale 1-5) H_QUIET_STAR_RATING
Patients who reported NO, they would probably not or definitely not recommend the hospital
NO", patients would not recommend the hospital (they probably would not or definitely would not recommend it)
9% H_RECMND_DN
Patients who reported YES, they would definitely recommend the hospital
YES", patients would definitely recommend the hospital
64% H_RECMND_DY
Recommend hospital - linear mean score 84 (scale 1-100) H_RECMND_LINEAR_SCORE
Patients who reported YES, they would probably recommend the hospital
YES", patients would probably recommend the hospital
27% H_RECMND_PY
Recommend hospital - star rating 2 (scale 1-5) H_RECMND_STAR_RATING
Summary star rating 2 (scale 1-5) H_STAR_RATING

Hospital Location

Street Address 710 CYPRESS CREEK PARKWAY
City HOUSTON
County HARRIS
State TX
Zip 77090

Hospitals with the same location

Name Type Address
TOPS SURGICAL SPECIALTY HOSPITAL Acute Care Hospitals 17080 Red Oak Drive, Houston
PROVIDENCE HOSPITAL OF NORTH HOUSTON LLC Acute Care Hospitals 16750 Red Oak Drive, Houston

Competitor

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City HOUSTON
Zip Code 77090
Type Acute Care Hospitals
City + Type HOUSTON + Acute Care Hospitals

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Dataset Information

Data Provider Centers for Medicare & Medicaid Services (CMS)
Jurisdiction Medicare

This dataset includes 4.80 thousand hospitals registered with Medicare. Each hospital is registered with provider ID, name, address, type, phone, etc.

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